Security Operations Manager

US Security Associates


Company :  US Security Associates
Location :  Birmingham, Alabama, United States
Job Type :  Full-time
Job Status :  Permanent
 

TITLE: Operations Manager

JOB SUMMARY:

  • Reports to the Branch Management
  • Manages the daily operations of the branch
  • Monitors the duties of the field staff
  • Implements the quality policies
  • Participates in the customer acquisition process
  • Participates in the contract review
  • Implements steps to validate the services we provide
  • Implements training programs
  • Implements the customer management processes
  • Participates in the service implementation
  • 80 percent of your day will be on the road

JOB DUTIES AND RESPONSIBILITIES:

  • Supervise all full-time and part-time security personnel.
  • Hire, train, and evaluate security personnel.
  • Initiate disciplinary actions and terminations as required.
  • Prepare weekly work schedules for full-time and part-time Security Guards, including positing of schedules.
  • Provide security staffing for other functions as may be required.
  • Enforce and make recommendations regarding building security plans and schedules.
  • Account for all Security Guards hours, including sick/vacation, etc; review payroll for submission to accounting.
  • Approve time off for Security Guards and submit request to the Branch Manager for final approval.
  • Maintain records and files as required for all full-time and part-time security personnel.
  • Implement security measures improvements as they are developed
  • Review all daily Security Guard reports, incident reports and log entries; take necessary action; make follow-up reports to the Branch Manager.
  • Verify and review reports.
  • Maintain all necessary forms.
  • Make recommendations to management on staffing needs, budgeting data, and purchase recommendations.
  • Establish building security plans and schedules for special events.
  • Assist and advise on duty Security Guards around the clock.
  • Investigate all Security Guard injuries and prepare necessary reports.
  • Participate in day-to-day and special facility functions including service on various committees, task forces, and programs.
  • Implements the quality policies
  • Monitors the Security Officer training programs
  • Perform other job related duties as required.

 
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