Retail Operations Associate

Guitar Center, Inc.

Company :  Guitar Center, Inc.
Location :  West Springfield, Massachusetts, United States
Job Type :  Full-time
Job Status :  Permanent

Guitar Center is now accepting Operations Associate applications for our new store opening in West Springfield.


The Operations Associate applies a developing knowledge of Guitar Center retail systems and processes to assist with completing tasks and initiatives. This position requires strong attention to detail and will handle a variety of tasks related to cash handling and inventory. An ability to follow direction and remain on task until a project is completed is a primary component of the responsibilities of an Operations Associate. Shipping and receiving as well as stocking of merchandise are a major portion of the role; so the ability to lift 25 pound boxes and be on your feet for long periods of time is a minimum requirement. Continual learning and growth is an important aspect of the Operations Associate role. Becoming certified and obtaining additional skills to take on additional responsibilities is also a tenant of the role. The Operations Associate is paid a market competitive hourly rate.

Duties and Responsibilities

The duties and responsibilities of the Operations Associate include, but are not limited to:

  • Tasks related to inventory control
  • Shipping and receiving of gear and other items
  • Cycle Counting of Inventory (preparation and execution)
  • Stocking
  • Merchandising to a plan-o-gram
  • Printing and placing of signage and price signs (POP)
  • Cash Handling
  • Shrink awareness and control
  • Actions consistent of being a team player, respectful of others

About Guitar Center, Inc.

Guitar Center is the world’s largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment. With more than 260 Guitar Center brand stores and 120 Music Arts Center stores across the country, as well as a portfolio-leading direct-to-consumer brands (including Musician's Friend, Music123, and Woodwind Brasswind), we have been helping people make music from coast to coast for over 50 years. With an unrivaled in-store experience and a passionate commitment to making gear easy-to-buy, Guitar Center aims to enable musicians and non-musicians alike to experience the almost indescribable joy that comes from playing an instrument. All we sell is the greatest feeling on earth.

In connection with an application for employment and/or promotion with Guitar Center, Inc., investigative consumer reports, which may include credit reports, criminal history consistent with applicable federal and state laws, motor vehicle reports, employment records, educational background or other sources of information may be requested.

We are an equal opportunity employer.

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